免费服务
We offer many free services for you such as shoes polish, free breakfast, washing clothes by hands, and mobile phone recharge, internet connection service(上网服务).
叫车服务
Can you get me a taxi?
Yes/All right, just a moment please.
行李服务:见接待处情景C
夜床服务
At 9:00, Good evening, this is waiter/waitress!
DO you need any services at night? 祝福语：Good night!晚安
房间清扫
Would you like us to clean your room?
四、结账 Checking out
R: can I help you?
G: I want to pay the bill/check out.
R: This figure is the charge for the apartment.
询问结账方式：
How do you wish to settle your account?
In cash or by credit card?
退房手续：
It’s all together ××× yuan.
Please sign your name, here.
This is your changes(这是找给您的零钱).
五、送别服务 Seeing off
See you! Good-bye!
Wish your good journey/trip!
Welcome you next visit.
附：常用单词、短语
1、请带路 Please show me to my room.
2、咖啡室 Cafe
3、旅馆餐厅 hotel restaurant
4、卖品部 hotel shop
5、房间钥匙 room key
6、叫醒服务 morning call service
7、电传、传真服务 telex and fax service
8、银行 bank
9、内线 interior lines
10、收据 receipt
11、房号卡 room number card
12、出租车 taxi
13、24小时送餐服务 24 hours room services
14、擦鞋服务 shoe shining service
15、邮局 post office
16、翻译服务 translators
17、娱乐设施 amusement
18、出租汽车服务 taxi service
19、外线 outside lines
关于禁忌：age, marriage
涉及数字的情况：Would you please write it down? 能写下来吗？
酒店涉外服务常见场景及基本用语